For order updates, sizing questions, or defect claims, email us at support@fortuvo.shop. We respond within one to two business days.
Before you write
- Order status: check your confirmation email for production and tracking updates
- Sizing: see our size guide and the fit notes on each product page
- Returns: on-demand pieces cannot be returned for change of mind — see our FAQ for defect claims
Defect or damage claims
Contact us within 14 days of delivery with your order number and clear photos of the issue. We will repair, replace, or refund where appropriate.
Press & partnerships
Same inbox: support@fortuvo.shop. Include a short note about your publication or project.